Shipping policy
Shipping Policy
Effective Date: April 2, 2026
At GreatBuys Shop, we strive to deliver your orders quickly and safely. Please read our shipping policy to understand how we handle shipping.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- You will receive a confirmation email once your order has been shipped, including a tracking number if available.
2. Shipping Methods & Delivery Times
- Standard Shipping (United States): 16–21 days after processing
- Total estimated delivery time: 19–24 days from order date (including 1–3 days processing + 16–21 days transit)
- We currently ship to addresses within the United States only.
3. Shipping Costs
- We offer free shipping on all orders to customers in the United States.
- No minimum order value required.
4. Order Tracking
- A tracking number will be sent to your email once your order ships.
- Please allow 24–48 hours for tracking updates to appear after shipment.
5. Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us immediately.
- We will work with the carrier to file a claim and resolve the issue promptly.
- Damaged items must be reported within 7 days of delivery.
6. Contact Us
If you have any questions about your shipment, please reach out to our support team:
- Email: support@greatbuysshop.com
- Phone: +1 (513) 545-9831
- Hours: Monday–Sunday, 10:00 AM – 6:00 PM EST