Shipping policy
Shipping Policy
Effective Date: April 2, 2026
At GreatBuys Shop, we strive to deliver your orders reliably and safely. Please read our shipping policy to understand how we handle shipping.
To ensure the best value and variety, Great Buys Shop LLC partners with verified global manufacturers. This allows us to ship directly from their fulfillment centers to your door, though it results in a longer delivery window of 16–21 business days.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- You will receive a confirmation email once your order has been shipped, including a tracking number if available.
2. Shipping Methods & Delivery Times
- Standard Shipping (United States): 16–21 business days after processing
- Total estimated delivery time: 19–24 days from order date (including 1–3 days processing + 16–21 days transit)
- We currently ship to addresses within the United States only.
3. Shipping Costs
- We offer free shipping on all orders to customers in the United States.
- No minimum order value required.
4. Order Tracking
- A tracking number will be sent to your email once your order ships.
- Please allow 24–48 hours for tracking updates to appear after shipment.
5. Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us immediately.
- We will work with the carrier to file a claim and resolve the issue promptly.
- Damaged items must be reported within 7 days of delivery.
6. Contact Us
If you have any questions about your shipment, please reach out to our support team:
- Email: support@greatbuysshop.com
- Phone: +1 (513) 545-9831
- Hours: Monday–Sunday, 10:00 AM – 6:00 PM EST